Garcês, Paula Santos, Multinacional Instantânea, Revista Exame, Portugal, Aug. 2005. Download in Portuguese

Arnal, Luis, Un Big Brother en casa, Revista Expansión, México, Oct. 2003. Download in Spanish - Download in English

Bezerra, C., M. Thiry, R. Milani, "Interactive Evolution and the use of Genetics Algorithms on Product Design", 2nd Industrial Engineering International Conference, São Paulo, Brazil, 1996.

Cain, John. Experience-Based Design: Toward a Science of Artful Business Innovation, Design Management Journal, Vol. 9, No. 4, Fall 1998.

De Pablos, Susana. Deseos Ocultos. Revista Emprededores, Número 84, España, Septiembre2004, pp 54-59
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Gouillart, Francis, Frederick Sturivant, Spend a Day in the Life of Your Customers, Harvard Business Review, Jan-Feb 1994, pp116-125.

Joachimsthaler, Erich, David Aaker, Building Brands Without Mass Media, Harvard Business Review, Jan-Feb 1997, pp-39-50.

Knebel, Patricia, Corrida pela innovaçao eleva design, Jornal do Comercio, Porto Alegre, Brazil, Jun. 2003 Download

Meyer, Christopher, Rudy Ruggles. Search Parties, Harvard Business Review, Aug 1, 2002.

Patnaik, Dev, Robert Becker. Needfinding: The Why and How of Uncovering People's Needs, Design Management Journal, Vol. 10, No. 2, Spring 1999.

Pereira, Luis, Divergent Thinking and the Design Process, Chicago, IL, Oct. 2002. Download

Pereira, Luis, Alternative Method for Design Activity Research, Chicago, IL, Aug. 2001. Download

Pine II, Joseph , Don Peppers, Martha Rogers, Do You Want to Keep Your Customers Forever?, Harvard Business Review, Mar-Apr 1995, pp103-114.

Rayport, Leonard, Dorothy and Jeffrey F., Spark Innovation Through Empathic Design, Harvard Business Review, Nov 1, 1997.

Robinson, Rick. Creating the Conditions of Creativity, Design Management Journal, Vol. 8, No. 4, Fall 1997.

Robinson, Rick E. , Making Sense of Making Sense, Design Management Journal, Vol. 5, No. 1, Winter 1994.

Takahashi, Hiroshi, Una mezcla perfecta, El Universal, México, Jun. 2003. Download